Forced to go virtual. Working-from-home arrangements and their effect on team communication during COVID-19 lockdown

نویسندگان

چکیده

Working-from-home arrangements have become increasingly important for firms’ work organization. In this context, the COVID-19 pandemic has led to teams that previously did not virtually being forced interact and communicate virtually. study, we analyze changes in intra-team communication of four a German medium-sized enterprise. Quantitative network analyses email qualitative interviews before during lockdown spring 2020 show flat hierarchies self-managing processes helped team members mitigate negative effects due spatial temporal dispersion working-from-home arrangements. Moreover, analysis teams’ networks shows remote can trigger faultlines salient but cohesion, identification with team, individuals taking on broker roles prevent performance. discussing these findings, our study contributes research coordination virtual by analyzing contextual, organizational, team-related as well individual factors explain how why differ successfully implementing

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ژورنال

عنوان ژورنال: Zeitschrift Fur Personalforschung

سال: 2022

ISSN: ['1862-0000', '0179-6437', '2397-0022', '2397-0030']

DOI: https://doi.org/10.1177/23970022221083698